Urumi Homes values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you interact with us:
- Full Name
- Phone Number
- Email Address
- Address / Service Location
- Service Requirements
- Messages or Enquiry Details
- Payment-related details (if applicable)
- Any other information voluntarily submitted by you
We may also automatically collect limited technical data such as:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to enquiries and customer requests
- To provide quotations and service consultations
- To schedule appointments and installations
- To improve our website and customer experience
- To send updates related to your enquiry or project
- For billing and internal records
- To comply with legal obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Internal staff or authorized service personnel
- Trusted vendors or partners involved in project execution
- Legal authorities when required by law
4. Cookies & Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve performance. You may disable cookies through your browser settings.
5. Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, loss, or disclosure.
6. Data Retention
We retain customer information only as long as necessary for service delivery, record keeping, or legal compliance.
7. Third-Party Services
Our website may contain links or integrations such as:
- Google Maps
- WhatsApp Chat
- Contact Forms
- Analytics Tools
We are not responsible for third-party privacy practices.
8. Your Rights
You may request to:
- Access your information
- Correct inaccurate details
- Request deletion of data (subject to legal/business obligations)
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.
10. Policy Updates
We may revise this Privacy Policy from time to time. Updated versions will be posted on this page.
11. Contact Us
For privacy-related questions, please contact: hello@urumihomes.com